Frequently Asked Questions

Money Matters

How much does a solar electric system cost?

Solar is more affordable than ever. As an approved CaliforniaFIRST contractor we can help you get into a program with zero down and low rates, regardless of credit or debt to income ratios. These programs allow many homeowners to start saving from day one.

The actual cost of your solar investment will vary greatly depending on the size of the system, your location and available incentives. To get a free assesment give us a call at (818) 296-9442

I am considering another company. How do I know if I am getting a good deal?

There are a lot of good solar companies out there. However, it is very important that you read your contract carefully before signing it. Look at the quality of the components to be installed, the expected cost per kilowatt and make sure you understand all the terms. If you would like to get a second opinion we will be happy to look it over and let you know how we compare.

Can my electric bill really be $0?

Depending on your system design, yes. Some solar systems produce more electricity than is used by the home, bringing net electricity costs to $0. However, typically there is a minimal connection fee to remain connected to the electrical grid.

What incentives are available to me?

The government currently offers two significant financial incentives. The California Solar Initiative (CSI) offers a sizable upfront rebate. These rebates usually cover 20–30% of the total system cost. Investments in residential solar electric systems are also eligible for a 30% federal tax credit. Combine this with the generous state incentive and you’ll see that the government pays for almost 55% of your system! However, state rebates are declining as the demand for solar increases. There really is no better time to go solar!

Do I get paid for my extra energy production?

Currently, most of America is under a system known as Net Metering, which allows your net electricity costs to be reduced to zero.

Can a solar system be insured?

While the warranty on solar panels is for 10 years on workmanship and 25 or more years on energy production, we do not cover theft or damage from external sources. However, most homeowner insurance policies will cover your solar panels. Check with your insurance provider.

Installation

Does a solar system require permits?

Yes. We will handle all the paperwork to make the process quick and easy.

Can I install solar panels myself?

It is not recommended. The process requires qualified electrical and roofing expertise to ensure the system is safe and optimally designed for 25+ years of production.

Pools

Can solar panels heat my pool?

If your pool is currently heated, it most likely uses natural gas, so solar electric power will not be able to assist in the heating process. However, our solar panels do offset the power used by a pool’s electric pumps, which has been shown to be the most siginificant impact of a pool on energy bills.

About Your Home

What happens if I want to sell my home?

You shouldn’t have any problems as long as you purchased your system instead of leasing it. If you chose to buy it with traditional financing, nothing changes in the transaction, except the solar system should have increased the value of your home.

With government backed financing options like CaliforniaFIRST and HERO, the balance owed is rolled into the property tax and automatically transfers with the deed of the home.

A solar system will start reducing your electric bills immediately and even pay for itself in as little as five years. Even if you move before your solar investment is completely paid off, studies by the National Renewable Energy Laboratory show the remaining value will likely be returned upon sale of your home.

Bonus: SolarWorld’s warranty is even transferrable one time to a new owner. This plus a lower energy bill may actually help you sell your home faster.

Cuation: Selling a home with a leased system can be a little more sticky, which is another reason why we usually don’t recommend it. With leasing, the new owners must be willing to assume the lease before the house can be sold.

Can my HOA or neighbors prevent me from installing a solar system?

No. The Solar Rights Act was created in 1978 (AB 3250, 1978), and it created a legal framework for solar access. The law includes protections to allow consumers access to sunlight (and prevent shading of systems) and to limits the ability of homeowner associations (HOA) and local governments from preventing installation of solar energy systems.

How does a solar system affect my roof integrity?

When design and installation best practices are followed, your roof will maintain its integrity. All our installers are professionally trained in design and installation of renewable energy systems and have demonstrated knowledge of industry best practice standards in all relevant California Standards.

Guarantee & Maintenance

Do you offer any kind of guarantee or warranty?

Yes! SolarWorld systems are guaranteed for at least 25 years of peak power production. We haven’t had a problem which was caused by our workmanship, but just to be safe we also provide a 10 year warranty on labor, which gives you plenty of time to identify and correct any issues.

How much maintenance does a solar system need?

With no moving parts and at least a 25-year expected life-span, solar panels require very little maintenance. In fact, their design ensures that they remain relatively clean.

Safety & Blackouts

Are there any fire, electrical or other dangers from a solar system?

Similar to any other electrical component, proper installation will greatly limit any dangers. However, you should still take care to ensure your system is not easily accessible by children or animals who could potentially damage the system and possibly injure themselves. If your system becomes damaged in any way, immediately give us a call.

Will my system still generate power during a blackout?

For the safety of workers attempting to fix power outages, solar systems that are connected to the electrical grid are required by utility regulations to shut off during blackouts. We recommend a battery backup if this is a concern. Just ask and we’ll be happy to explain this option.

DIDN’T FIND THE ANSWER YOUR LOOKING FOR?

Here are a couple ways to contact us

Call Us

Calling us is the fastest way to get all your questions answered. We are always happy to hear from you and are available M-F from 8AM to 6PM. You can reach us at (818) 471-4446

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Email is not as fast, but works too. Just use the form below to submit your questions and we’ll answer them in a timely fashion (usually the same day).

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